Delivery and returns

Heavy parcels..

To make your shopping as easy and hassle free as possible, we ship all our parcels through European couriers, with door-to-door delivery. 

Our fulfilment partners

Being a small company, we would normally struggle getting competitive shipping rates on heavy products like ours. This is one of the reasons we have joint forces with the people at FloStream, UK, Ackro Aps, Denmark and Reinsch, Germany. This secures fast delivery at fair prices for all our European customers.

 

Return policy

Our customers love The Pizza Steel, but should you decide to return your Pizza Steel, we ask you to contact us, after which we will arrange the return at the same low price as you paid for delivery. We will refund your order amount, minus the return shipping fee, within 7-10 days of receiving and inspecting the returned products.