Delivery and returns

All our parcels are shipped with GLS from Denmark. Our fulfilment partner DKI Logistics make sure that all orders (received before 2pm) are shipped on a daily basis. As soon as your parcel has left our fulfilment partner, you will receive an email with tracking details.

Return policy

Our customers love The Pizza Steel, but should you decide to return your Pizza Steel, we ask you to contact us: support@pizzasteel.com so that we can arrange a return label for you. The return/refund option is available for 30 days, counting from the day you receive your parcel. You may open the parcel and check the product, much like you would do if you bought a product in a physical shop. Make sure you return it in the same condition as you received it.